Privacy Policy

Privacy Policy for Real Estate Choices

Introduction

Welcome to Real Estate Choices (“we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data when you use our website, applications, services, or products available at https://real-estate-choices.thebestlocalpro.com (collectively referred to as “our Platform”). This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparency and Accountabilty in Data Processing Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of your interaction with our Platform, including:

  • Accessing and using our applications and services as an authorized user.
  • Visiting any websites linked to this Privacy Statement.
  • Receiving communications from us via various channels such as emails, calls, or text messages (SMS).

However, please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing the collection and use of your personal data, and we encourage you to review these policies.

Processing Activities and Data Collection

We engage in several processing activities to enhance your experience with our Platform and provide relevant services:

  • Account Information: We collect details such as your user name, login credentials, and profile settings when you create an account on our site.
  • Payment Information: This includes credit/debit card details, billing addresses, and transaction records for processing payments related to purchases or services.
  • Financial Information: We may gather data about your financial status (if provided voluntarily) to offer personalized content or services.
  • Purchase Information: Details of products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs for delivering targeted content and analytics.
  • Location Data: Your geographical location data (with your consent) to provide location-based services and personalized recommendations.
  • Feedback and Reviews: We may collect your feedback, ratings, and reviews to improve our services and products.
  • Social Media Information: If you choose to log in using social media accounts, we will access certain personal information from those platforms (as permitted by your settings).
  • Product Information: Data about the products or services that interest you, including interaction with our product recommendations and content.

We collect this data through direct user input, server logs, cookies, analytics tools, and third-party service providers.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our Platform:

  • Strictly Necessary Cookies: These ensure basic functionality, such as allowing you to navigate the site and access secure areas.
  • Preference Cookies: Used to remember your settings and preferences, like language selection.
  • Analytics Cookies: Help us analyze user behavior to improve our services and products.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose for data processing is fulfilled, we securely delete or anonymize your data. Here’s a breakdown:

  • Account Information: Retained until your account is inactive for an extended period (as defined in our terms of service).
  • Payment and Financial Data: Kept for billing and accounting purposes, usually up to 7 years after the last transaction.
  • Purchase History: Retained indefinitely for order fulfillment, returns, or warranty claims.
  • Location Data: Depends on your privacy settings; deleted when no longer needed for location-based services.
  • Other User-Provided Data: Retained according to our data retention policies and relevant laws.

Your Rights and Choices

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your data, except where we have a legitimate reason to retain it.
  • Restriction on Processing: You may restrict our processing of your data in specific circumstances, such as disputing the accuracy of your data or objecting to direct marketing.
  • Data Portability: You are entitled to receive your personal data in a structured, commonly used format and have it transferred to another controller.
  • Objection to Processing: You can object to our processing of your data for specific purposes, such as direct marketing or profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Privacy Team at privacy@real-estate-choices.thebestlocalpro.com. We will respond to your request promptly and in line with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, comments, or requests related to data privacy:

  • Email: privacy@real-estate-choices.thebestlocalpro.com
  • Address: Real Estate Choices, Data Privacy Team, [Street Address], [City, State, ZIP Code]